Field Case Manager - Workers' Comp Adjuster

Company: AMERISAFE
Location: Jacksonville
Posted on: April 4, 2026

Job Description:

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our Florida based Workers Compensation Claims Team. In this position, you will conduct on-site and in-person investigations, determine compensability, establish reserves, document decision making, issue benefit payments, and make notifications to the State administrative authority. You will work with injured workers, employers, medical and legal professionals to ensure the appropriate benefits are provided to injured workers under the appropriate Workers’ Compensation Laws. In addition to the benefits listed on our careers page, other benefits of this position include: Salaried position based on location and experience ($50,000 to $95,000) Auto reimbursement program Reimbursement for cell phone and internet Target Case Load of 60 claims Upon an offer and acceptance of employment with AMERISAFE, you will be required to complete our pre-employment screening, which includes a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report. A 10-panel drug test includes amphetamine/methamphetamine, barbiturates, benzodiazepines, cocaine metabolite (BZE), marijuana metabolite (THCA), methadone, methaqualone, codeine/morphine, phencyclidine, propoxyphene. Note - All positions that require driving for the company are considered safety-sensitive positions. Qualifications Workers Compensation Claims experience highly preferred. Bachelor's degree or related professional business experience acceptable. State license to handle Workers' Compensation claims if required. Professional written and verbal communication skills required. World class customer service attitude required. Ability to learn and use proprietary software and Microsoft Office products is necessary. The ability to be self-directed. This is a remote position. Valid driver's license, acceptable driving record and acceptable vehicle required. Frequent travel within a designated territory required, but rarely is overnight travel required.

Keywords: AMERISAFE, Ocala , Field Case Manager - Workers' Comp Adjuster, Customer Service & Call Center , Jacksonville, Florida