OcalaRecruiter Since 2001
the smart solution for Ocala jobs

Front Desk Agent

Company: Diamond Resorts
Location: Orlando
Posted on: July 23, 2019

Job Description:

Save Education - High School Diploma or GED Skills - Excel - Time Management - Computer Skills - Microsoft Word - Customer Service Under supervision, the Front Desk Agent is responsible for providing the highest level of guest satisfaction to members, owners and guests to ensure the continuous delivery of hospitality, professionalism, and consistency. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. ESSENTIAL JOB FUNCTIONS Ensure proper standards of hospitality are provided to all members, owners, and guests on property and/or via telephone. Ensure all pending arrival information is accurate (i.e. check rates and prepare upcoming arrival packets with necessary materials and information). Check in/check out arriving/departing members, owners, and guests, makes room reservations, and performs Front Desk related functions. Follow through on member, owner, and guest requests and/or concerns in a timely manner. Verify member, owner, and guest information (i.e. for itional keys, telephone calls, and packages). Compute billing charges, collect payments and provide change. Post charges as received through other departments (i.e. fitness center, housekeeping, logo shop, and laundry). Answer the telephone with proper etiquette and transfer calls accordingly. Communicate with all internal departments including PBX, housekeeping, engineering, and security. Complete Front Desk Agent checklist daily. Reconcile end of the day shift report. Maintain necessary hard copies of paperwork of all daily operations and file. Complete special projects, stocking, list items to be ordered, and daily bucket checks. Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION High School Diploma or equivalent. EXPERIENCE No prior experience or training required. No prior supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to change. Recognizes an emergency situation and take appropriate action. Able to establish and maintain a cooperative working relation. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Performs well with frequent interruptions and/or distractions. Primary Location: US-Florida-Orlando Work Locations: Grande Villas Resort 12105 Turtle Cay Circle Orlando 32836 Job: Front Desk Schedule: Full-time Shift: Variable Travel: No

Keywords: Diamond Resorts, Ocala , Front Desk Agent, Sales , Orlando, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Direct Sales Executive (Telesales)
Description: Job Description Come join a team that treats everyone like family We work hard, but we're also able to play harder because as an international leader, we're able to offer great benefits br With HGV (more...)
Company: Hilton Grand Vacations (HGV)
Location: Orlando
Posted on: 08/21/2019

Connected Devices Sales Consultant
Description: Connected Devices Sales Consultant Job Category Store Associates Location Number -South Tampa-Store Job Description What does a Best Buy Connected Devices Sales Consultant do Do you love listening (more...)
Company: Best Buy Co
Location: Tampa
Posted on: 08/21/2019

Appliance Sales Consultant
Description: Apply on Company Website Appliance Sales
Company: Best Buy
Location: Orlando
Posted on: 08/21/2019


Sales Consultant
Description: br br Job ID 2 br Dealership Audi br Category Sales br Salary D.O.E. br Type Full-Time br br Position Overview br br Audi is a division of the Warren Henry Auto Group, Automotive (more...)
Company: Warren Henry Automotive Group
Location: Gainesville
Posted on: 08/21/2019

Outside Sales Associate
Description: Job Description Are you looking to grow your career and be rewarded for your successes Don't miss this opportunity to join our elite Call Center sales team and experience the perks of working with an (more...)
Company: Hilton Grand Vacations (HGV)
Location: Orlando
Posted on: 08/21/2019

Entry Level Sales Representative
Description: Here at Tristate Financial Network we believe that the way to grow is in helping to inspire others to achieve their dreams and serving them first is our number one goal br br Our dedicated staff (more...)
Company: Tristate Financial Network
Location: Lakeland
Posted on: 08/21/2019

Licensed Managing Broker + 3 yr exp
Description: Fathom Realty is the fastest growing national, 100 commission real estate brokerage in the United States. This is a commission and equity-based stock options position and does not include a base salary. (more...)
Company: Fathom Realty
Location: Tampa
Posted on: 08/21/2019

Retail Cosmetics Sales - Beauty Advisor Chanel, Part Time: Florida Mal
Description: Job Overview: With a role in the Macy's Cosmetics Department, you will have the opportunity to help others look their best every day. You'll make one-on-one connections with customers to learn their sense (more...)
Company: Macy's
Location: Orlando
Posted on: 08/21/2019

Front Line Sales Executive - Parc Soleil
Description: Job Description What will I be doing br As an Action Line Sales Executive you would be responsible for executing your position's responsibilities in alignment with our Spirit
Company: Hilton Grand Vacations (HGV)
Location: Orlando
Posted on: 08/21/2019

Pest Control Tech - Field Service Rep (Entry Level)
Description: Employer Name: SpiderID: Location: Lakeland, Florida Date Posted: 8/7/2019 Wage: Negotiable Category: Building Trades/Construction Job Code: ER -1206 Job Description: For more than 85 years, (more...)
Company: TMX The Terminix Intl Co LP
Location: Lakeland
Posted on: 08/21/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Ocala RSS job feeds