Inside Sales Representative

Company: SafeTouch LLC
Location: Jacksonville
Posted on: May 13, 2025

Job Description:

Inside Sales RepresentativeSafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation!Job Summary: SafeTouch Security's Inside Sales Representatives work onsite at our headquarters in Jacksonville to develop new leads by communicating with customers, understanding their needs, and ensuring a smooth sales process. The Inside Sales Representatives generate revenue by understanding customers' security system needs, providing the appropriate product information, and making the sale.Duties and Responsibilities:

• Source new sales opportunities through lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads, and online chats.
• Conduct inbound and outbound calls to prospective customers to introduce our products/services and identify sales opportunities.
• Develop and maintain comprehensive knowledge of SafeTouch's residential and commercial security products and service offerings.
• Use consultative selling approaches to understand customer needs and recommend appropriate solutions.
• Effectively communicate product features, benefits, and pricing to prospective customers.
• Achieve and exceed monthly sales targets and KPIs while maintaining high customer satisfaction.
• Convert qualified leads into appointments for the field sales team or close deals directly when appropriate.
• Build and maintain strong customer relationships to understand their needs and preferences.
• Handle customer inquiries professionally and efficiently.
• Develop and maintain close working relationships with our outside sales team to build SafeTouch Security's sales pipeline and close deals.
• Maintain accurate records of all sales and customer activities.
• Contribute to team meetings with insights and customer feedback.
• Participate in regular training sessions to stay current on product updates and sales techniques.
• Perform additional duties as required to support business needs.Requirements:
  • High school diploma or equivalent.
  • Inside sales or related experience.
  • Work onsite at SafeTouch Security's Jacksonville headquarters.
  • Able to meet or exceed sales targets. Proven track records are preferred.
  • Solid computer applications skills with MS Office. Experience with Salesforce is a plus.
  • Develop a thorough understanding of products to be sold within the first 30 days of employment.
  • Excellent sales and negotiation skills, proven ability to build and maintain relationships with clients.
  • Strong phone presence, excellent verbal and written communication skills, effective listening abilities, and pleasantly persistent.
  • Efficient time management skills with proven ability to multitask, organized with attention to detail.
  • Competitive team player.
  • Pass drug screening and background requirements.
  • Bilingual is a plus.Physical Requirements:
    • Remain stationary at a desk, standing, and moving from place to place for prolonged periods.
    • Occasionally move light objects.
    • Observe details at close range.
    • Take notes, operate technology, and present information.
    • Read documents and presentations using electronic devices and hard copy materials while interacting with others.
    • Exchange accurate information in person, over the phone, in writing, and electronically.
    • Communicate clearly and articulately during interpersonal interactions so others will understand. Job Type: Full-time, non-exemptWork/Base Location: Jacksonville CorporateWork Hours/Availability: Hours of operation are Monday through Thursday 8 am - 7 pm, Friday 8 am - 5 pm, and Saturday 9 am - 2 pm. Must be able to work an 8-hour shift Monday through Friday; Saturdays rotationally. These hours are subject to change due to business needs. Travel: NoPay Range: $16.00 - 18.00 per hour + monthly KPI incentives. Target earnings potential is $64k.Benefits:
      • Competitive pay with performance-based incentives
      • Comprehensive benefits package (medical, dental, vision)
      • 401(k) with match
      • Paid time off and holidays
      • Opportunities for professional development and career growthSafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
        
        Compensation details: 60000-64000 Yearly Salary
        
        
        
        PIbe7a40e002ff-37248-37630585

Keywords: SafeTouch LLC, Ocala , Inside Sales Representative, Sales , Jacksonville, Florida