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Medical Associate

Company: QUICK CARE MED P L
Location: Ocala
Posted on: November 21, 2020

Job Description:

Description:

Job Purpose

Performs various duties throughout the office from patient intake to patient care. Delivers timely greeting, registration, payment collection, and flow of patients to providers. Under general supervision in an outpatient clinical setting, provides initial patient triage, registration, and administrative services. Assists with direct patient care, and performs direct medical procedures of a routine nature, as dictated by established clinical protocol and provider directive.

Duties and Responsibilities

Provide outstanding customer service to improve customer satisfaction and relationship.

Stay up to date on policies and procedures.

Must maintain stellar customer service skills at all times in all areas of the role.

Reception of patients including proper greeting with a welcoming smile and helpful manner, distributing and collecting all applicable forms, insurance information, or payment due at the time of service.

Updating patient charts.

Patient check out.

Answer phones, take messages, provide answers to patient questions.

Handle all incoming and outgoing fax transmissions.

Maintain a clean work area, lobby, patient restrooms, and patient exam rooms.

Never leave the front desk unattended.

Assist in obtaining patient histories, take vital signs, prepare charts, and assist with medical examinations.

Perform routine specialized procedures, such as venipuncture and sterile dressing changes under established protocols.

Maintain stock of medicines and medical supplies.

Practice safety, environmental, and infectious control methods.

Any additional duties assigned.

.

Requirements:

Qualifications

Qualifications include:

Excellent customer service skills

Familiarity with company policies and healthcare regulations

High School diploma or equivalent

Medical Assistant or equivalent clinical training and certification preferred

Basic computer knowledge

Knowledge of business office procedures

Good written and verbal communication skills

Ability to greet patients and answer phones in a professional manner

Ability to establish and maintain effective working relationships with providers, patients, and to the public

Utilize time management skills

Recognize, evaluate, solve problems, and correct errors

Maintain productivity and work independently

Working conditions

This position may require evening, weekend, or holiday work. This position requires many hours in a sitting or standing position. This position may require travel to various office locations.

PM20

PI125915913

Keywords: QUICK CARE MED P L, Ocala , Medical Associate, Other , Ocala, Florida

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