OcalaRecruiter Since 2001
the smart solution for Ocala jobs

Virtual Experienced Tax Preparer

Company: Intuit
Location: Ocala
Posted on: September 17, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Ocala , Virtual Experienced Tax Preparer, Other , Ocala, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Caregivers - all shifts - ABI - Lutz, Brandon, and surrounding areas - TextApply
Description: Description Caregivers - all shifts - ABI - Lutz, Brandon, and surrounding areas - TextApply Primary Location: United States-FL-FLLutz Function: Direct Support Professional Caregivers Caregivers NeuroRestorative (more...)
Company: The MENTOR Network
Location: Palm Harbor
Posted on: 09/25/2020

Hygienist
Description: SunIRef:cr001 Hygienist Overview SATURDAYS ONLY position - Daytona Beach 1-4 days per month based on your availability for the locations below: Ormond Beach and Port Orange When you say Yes to Aspen (more...)
Company: Aspen Dental
Location: Daytona Beach
Posted on: 09/25/2020

Permanent Anesthesia Physician in Largo, Florida
Description: Anesthesia physician job in Florida : TeamHealth has an excellent opportunity for a full-time general anesthesiologist to join our congenial team at Largo Medical Center, a 425-bed acute care facility (more...)
Company: Team Health
Location: Largo
Posted on: 09/25/2020


HR Coordinator
Description: Position Summary: Assist in supervising HR functions to include but not limited to: staffing, fair compensation practices, training, retention, associate relations, communications and legal compliance. (more...)
Company: Cabela's
Location: Daytona Beach
Posted on: 09/25/2020

Direct Support Professional
Description: Description Direct Support Professional Primary Location: United States-FL-FLDaytona Beach Function: Direct Support Professional Caregivers The health and safety of our employees and of those individuals (more...)
Company: The MENTOR Network
Location: Daytona Beach
Posted on: 09/25/2020

CDL-A Driver Jobs - 1 Yr OTR EXP In Last 5 Yrs OR 6 Mos. OTR EXP In Last Yr Required
Description: Dry Van, Refrigerated, Port Rail Flatbed available Great Pay Monthly Driver Bonus Program with Knight Transportation Interested Call us 844 - Benefits: Great
Company: Knight Transportation
Location: Pinellas Park
Posted on: 09/25/2020

Remote Credentialed Tax Professional
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Daytona Beach
Posted on: 09/25/2020

Outpatient Primary care Near Lakeland
Description: We have a close-knit group that is well respected in the Lakeland community. We have several locations,and
Company: Medical On Demand
Location: Brandon
Posted on: 09/25/2020

Babysitting Wanted - Babysitter Needed Asap!, Seeking Sitter
Description: Nice to meet you My name is
Company: Sitter
Location: Kissimmee
Posted on: 09/25/2020

Permanent Psychiatry Physician in Daytona beach, Florida
Description: Psychiatry physician job in Florida : Outpatient Psychiatry position in Daytona Beach, FL Looking for Adult with experience in treating teens
Company: Enterprise Medical Recruiting
Location: Daytona Beach
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Ocala RSS job feeds