Implementation Consultant - Automated Underwriting/Closing

Company: Intercontinental Exchange Holdings
Location: Jacksonville
Posted on: February 26, 2026

Job Description:

The Consultant for ICE Mortgage Technology’s Data & Document Automation solution participates through the full project lifecycle by understanding client business and technical requirements, developing solutions, configuring, and testing. The Consultant is the day-to-day resource that works with customer resources to deliver and/or consult on the overall solution. Responsibilities • Analyze requirements, design, configure, document, test, and provide post-implementation support • Provide knowledge around ICE product features and functions and make necessary best practice recommendations • Interact with client and demonstrate understanding of their business and technical needs • Lead client sessions, drive consensus, and manage projects to completion • Conduct user testing and training • Work closely with the client’s project team, project team members, and internal resources such as product management, engineering, and technical support. Knowledge and Experience • 3 years of experience in consulting o Mortgage Industry operational and/or mortgage underwriting experience is a plus o Knowledge of loan origination solutions • Excellent communication and writing skills • Excellent problem solving and time management skills • Work in a cross-team collaboration model • Willingness to travel to client sites as needed

Keywords: Intercontinental Exchange Holdings, Ocala , Implementation Consultant - Automated Underwriting/Closing, IT / Software / Systems , Jacksonville, Florida