Guest Service Expert
Company: Marriott International, Inc
Location: Kissimmee
Posted on: July 10, 2025
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Job Description:
Additional InformationPay: $9.98/hour, Full Time, Wrecker's
Sports Bar Job Number25111575 Job CategoryFood and Beverage &
Culinary LocationGaylord Palms Resort & Convention Center, 6000 W.
Osceola Parkway, Kissimmee, Florida, United States, 34746VIEW ON
MAP ScheduleFull Time Located Remotely?N Position Type
Non-Management POSITION SUMMARY Our jobs aren’t just about putting
food on the table that our guests will enjoy until they ask for
their bill. Instead, we want to build an experience that is
memorable and unique – with food and drinks on the side. Our Guest
Service Experts take the initiative and deliver a wide range of
services to make sure that guests enjoy their meal. Whether setting
tables, communicating with the kitchen, interacting and serving
guests, or cleaning work areas and supplies, the Guest Service
Expert makes transactions feel like part of the experience. No
matter what position you are in, there are a few things that are
critical to success – creating a safe workplace, following company
policies and procedures, upholding quality standards, and ensuring
your uniform, personal appearance, and communications are
professional. Guest Service Experts will be on their feet and
moving around (stand, sit, or walk for an extended time; moving
over sloping, uneven, or slippery surfaces), managing the menu
(read and visually verify information), and taking a hands-on
approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 25 pounds without assistance and 50
pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all
these things well (and other reasonable job duties as requested) is
critical for Guest Service Experts – to get it right for our guests
and our business each and every time. PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent. Related Work
Experience: Less than 1 year related work experience. Supervisory
Experience: No supervisory experience. License or Certification:
None At Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to
opportunity. We actively foster an environment where the unique
backgrounds of our associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to
non-discrimination on any protected basis, including disability,
veteran status, or other basis protected by applicable law. Why
have less when you can have MORE — all under one roof? Rooted in
our expertise and leadership in meetings and experiences, Gaylord
Hotels intentionally deliver environments, services and programming
that bring people together in an extraordinary way. The heart of
our brand are STARs, who are creative, entrepreneurial and
dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of
a traditional hotel—offering you endless career opportunities, the
extras, and MORE. In joining Gaylord, you join a portfolio of
brands with Marriott International. Be where you can do your best
work, begin your purpose, belong to an amazing global team, and
become the best version of you.
Keywords: Marriott International, Inc, Ocala , Guest Service Expert, Hospitality & Tourism , Kissimmee, Florida
