Case Manager, Full Time
Company: Brooks Rehabilitation
Location: Jacksonville
Posted on: February 9, 2026
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Job Description:
About Brooks Rehabilitation: For over five decades, Brooks
Rehabilitation has been at the forefront of physical rehabilitation
care. The nonprofit, based in Florida, is recognized as the premier
rehabilitation system and ranks among the top 20 nationally
according to U.S. News & World Report. Brooks currently manages
three inpatient hospitals in Florida and is set to expand its reach
through a collaboration with Mayo Clinic, opening a new facility on
Mayos Phoenix campus in 2026. The organizations commitment to
advancing rehabilitation science is evident in its focus on
innovative research, education, and cutting-edge technology.
Offering a comprehensive system of care, Brooks provides inpatient
and outpatient services, skilled nursing, assisted living, and
memory care and impacts lives beyond clinical settings through
community programs designed to enhance the quality of life for
individuals with physical disabilities. Location Overview: This
position is located at our Bartram Crossing facility located on our
beautiful 115-acre campus in Bartram Park, Fla. Brooks Bartram
Crossing is one of only 19% of U.S. skilled nursing facilities
recognized as a Best Nursing Home for 2019-20 by U.S. News & World
Report and earned Best Nursing Homes status by achieving a rating
of “High Performing,” the highest possible rating, for short-term
rehabilitation. Bartram Crossing also received a CMS Five-Star
Rating, The Joint Commission Gold Seal of Approval, and the Agency
for Health Care Administration’s Silver Award. The American College
of Health Care Administrators recognized Bartram Crossing as a
top-performing Skilled Nursing Facility based on quality
indicators, occupancy and three years of survey data. Bartram
Crossing has also been rated with zero deficiencies on its state
survey for two years in a row. If you are passionate about serving
patients with a goal to provide the best care possible and an
excellent patient experience, we invite you to join our
award-winning, innovative organization. Position Summary: The Case
Manager is the facilitator of the case and the team working with
the patient. Strong leadership and facilitation skills. Ability to
work with all stakeholders involved in cases to support a positive
experience and outcome on each case. Knowledge of local resources.
Ability to develop creative discharge plans to support LOS of
patients in the inpatient rehabilitation setting. Understanding of
criteria and ability to apply for utilization management of cases
Responsibilities: Interviews patients/families to obtain data
regarding home environment, family relationships, financial
resources, health and social histories, in order to address the
comprehensive needs of the patients/families. Demonstrates
knowledge of age-specific needs in assessing family systems.
Orients patients/families to the rehab process and explores options
regarding discharge planning, and the need for education and/or
referral to community resources and support systems. Provides
various levels of case management services when indicated, e.g.,
emotional support to patients/families which facilitates adaptation
to the disability and post rehab planning. Relates a clear
understanding of reimbursement/financial resources as applies to
discharge planning, to include federal and state assistance
programs such as Medicare and Medicaid. Documents interventions and
developments in the patients medical record. Records information in
an accurate, timely, and concise manner. Provides follow-up,
ongoing monitoring, and intervention as needed to assume
implementation of discharge plans, patient/family adjustment.
Assists with program evaluation and quality assurance activities
through follow-up questionnaires and/or other data. Acts as a
liaison between colleagues, other departments and community
agencies. Develops and maintains liaisons with local, state, and
federal resources. Acts as an advocate for patient rights, needs,
and goals. Seeks patient involvement in planning to the greatest
extent possible. Involves family/significant other when the patient
cannot actively participate in goal setting. Obtains written
consent upon release of medical records. Organizes individual
workload and sets appropriate priorities based on patients needs
and departmental policies and standards Fosters positive and
professional relationships with patients, families, physicians,
staff, and department peers. Supports the interdisciplinary team
process by formulating team conference reports and conferring with
referral sources, patients, and families. Rotate weekends as needed
to assure social service coverage in SNF. Qualifications: Minimum
of BS/BA in social work or related field., Masters preferred.
Experience in Skilled Nursing Facilities (SNF) desired. Two years
minimum of case management experience. Compensation: Experience and
education may be considered along with internal equity when job
offers are extended. Hours: Monday-Friday Location: 6210 Beach
Blvd, Jacksonville, FL 3221 Thriving in a culture that you can be
proud of, you will also receive many employee benefits such as the
following: Competitive Pay Comprehensive Benefits package
Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical
Education and Professional Development Programs About Us Brooks
Rehabilitation, a nonprofit headquartered in Jacksonville, Fla.,
has been a comprehensive system of care for physical rehabilitation
for more than 50 years. Ranked by U.S. News & World Report as the
No. 1 rehabilitation hospital in Florida and top 20 in the nation,
Brooks operates three inpatient hospitals in Florida and is set to
expand its reach with a new hospital on Mayo Clinics Arizona campus
in 2026. Through its commitment to innovation, Brooks is at the
forefront of cutting-edge research, education and technology
advancing the science of rehabilitation. Brooks provides outpatient
services in more than 50 locations, offers skilled nursing, home
health, assisted living and memory care along with community
programs and services to improve the quality of life for people
living with physical disabilities.
Keywords: Brooks Rehabilitation, Ocala , Case Manager, Full Time, Healthcare , Jacksonville, Florida
